Shipping policy

At Flrores, we are committed to providing a clear, transparent, and reliable shipping experience.

Order Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding public holidays).

Orders placed after business hours, on weekends, or holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Delivery Time

Estimated delivery time is typically 6–9 business days after shipment.

Total delivery time (processing + transit) is generally 7–12 business days.

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or peak seasons.

Shipping Destinations

We currently ship to:

United States  
United Kingdom  
Canada  
Australia  
New Zealand

Shipping availability is confirmed at checkout. If we are unable to deliver to your location, you will be notified before completing your order.

Shipping Costs

Shipping costs, including any applicable fees, are clearly displayed at checkout before payment.

Tracking Information

Tracking details will be provided once your order has been shipped.

Please allow 1–3 business days for tracking updates to become available.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, or related fees imposed by your country may be the responsibility of the customer.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information.

Orders returned due to incorrect or incomplete address information may require additional shipping charges for reshipment.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost in transit, please contact us and we will assist in resolving the issue.

We typically respond to inquiries within 1–2 business days.

Contact Information

Flrores  
3407 Bisley Pass  
San Antonio, TX 78245  
United States

Email: info@flrores.com  
Phone: +1 210-817-8057